I.T. Head
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Support Ninja Inc. is looking for an experienced IT Head to oversee all IT (Information Technology) functions in our company. You will oversee a team of IT managers and manage the company’s technology operations and the implementation of new IT systems and policies.

An excellent IT Head is very knowledgeable in IT and computer systems. They have a solid technical background while able to manage and motivate people. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives.

Job Responsibilities

  • Overseeing all technology operations and evaluating them according to established goals
  • Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
  • Analyzing the business requirements of all departments to determine their technology needs
  • Managing a team of staff including programmers, analysts and support specialists.
  • Evaluating the functionality of systems consulting computer users to ascertain needs and to ensure that facilities meet user or project requirements.
  • Selecting and purchasing appropriate hardware and software Managing IT budgets. 
  • Ensuring software licensing laws are followed Implementing and managing security or integrity and backup procedures.
  • Scheduling upgrades Providing user training, support, advice and feedback Testing and modifying systems to ensure that that they operate reliably Managing secure network access for remote users.
  • Keeping up to date with new technology Designing maintenance procedures and putting them into operation training new staff.

Qualifications and Competencies:

  • Knowledge of computer operating systems, database management   systems, and data processing. 
  • Solid background combined with customer service experience. 
  • Information systems and network administration activities. 
  • Current trends and developments relative to client services support. 
  • Application software and systems maintenance. 
  • Must have excellent written and oral communication skills. 
  • The ability to work well with others
  • Strong leadership skills that include being a self starter.