I.T. Junior Supervisor
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We are looking for an IT Head to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.


Job Responsibilities

  • Sending weekly, bi-weekly, monthly, quarterly, and annual reports to Supportninja Site Director
  • Manage information technology and computer systems
  • Plan, organize, control and evaluate IT and electronic data operations
  • Manage IT staff by coaching, training, mentoring, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Handle annual budget and ensure cost effectiveness


Qualifications & Skills requirements

  • Proven working experience as an IT Head or relevant experience in the BPO industry (2 years)
  • Proven working experience in handling and mentoring I.T. staff
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Hands-on experience with computer networks, network administration and network installation
  • Ability to manage and mentor personnel
  • BS in Computer Science, Information Technology, MIS or similar field
  • Ability to explain complex systems in simple terms reports
  • Excellent organisational skills
  • Good prioritization skills and be flexible enough to adapt plans
  • An ability to work to tight deadlines and within constraints