Marketing Director
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Why We're Awesome

SupportNinja is 100% bootstrapped, profitable, and growing fast. We’re nerds who are trying to reinvent the outsourcing space. We get to work with some of Silicon Valley’s biggest tech companies.

Outsourcing as a service is our superpower. We help B2B (mostly Saas) companies scale their business by providing a team of “Ninja” based out of our remote office in the Philippines. Our clients include everything from a popular ride-sharing company to an app you can book hotels with. We focus exclusively on supporting the needs of the world’s fast-growing companies.

What you'll be up to

We're looking for somebody to help lead our marketing efforts. This is everything from optimizing the emails that get added to our lead gen list, creating webinars, blog content, optimizing the website, doing A/B conversion testing and handling Press Releases - all while carefully looking at the analytics behind every move.

Marketing isn’t a 9-5 job; neither is running a startup. We’re a team of highly ambitious and independent entrepreneurs who love working together and spending time on moving the needle. We live on slack and frequently take company retreats during the year.

What it'll be like

  • Create, execute and measure the results of our online digital marketing efforts.
  • Build our brand internally with existing customers while finding new opportunities for strategic exposure.
  • Lead our outbound email efforts by creating new email templates and designing drip campaigns that can be used by Sales. Then measure the results and try to improve upon them!
  • Work with leaders in the company to create Webinars that can be joined by our existing and prospective customers as a free method of teaching them something about outsourcing or business process management.
  • Create an editorial calendar and do some blog posting while we work to find a dedicated content creator. Then syndicate the blog posts on our websites, find guest post oppurtunities and post press releases.
  • Perform A/B conversion tests on our website and landing pages
  • Constantly configure and optimize our Google Adwords, Retargeting and Facebook ad efforts in an effort to increase quality traffic for our recruitment and sales efforts.
  • Review the analytics for all available reporting tools and combine it with your critical thinking skills to figure our new marketing strategies.
  • Save the world. Hah, just kidding - we'll leave that to our clients.

Requirements

  • At least 4 years of some-kind of marketing experience
  • You’ve run and managed successful outbound email campaigns
  • Knowledge with Google Adwords, Facebook and other retargeting tools
  • Able to demonstrate consistent desire to learn and stay on top of marketing trends and information.
  • Capable of performing market research and able to implement a plan of action
  • Is a nerd for automation and process improvement