Customer Service Representative - Ketosis Diet
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Job Description:

  • Answering product related questions: ingredients, amounts, servings, source
  • Answering questions regarding purpose of each product as well as recommended usage
  • Answering questions regarding the Ketogenic diet and Ketosis -- health conditions/issues they help
  • Answering questions regarding shipping: delayed/missing/incorrect orders


  • Proficiency with written English a plus. Must be motivated and detail oriented. Background in customer service and/or fitness and health a plus!
  • Must have a strong knowledge about Ketogenic or Ketosis diet.
  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support via email & chat.

  • Time Management skills

  • BPO Experience is a plus but not a requirement